Customer Service / Service Advisor
Lismore Kia
We are looking for a professional and well-presented applicant to fill the position of Customer Service Officer / Service Advisor in our Service Department.
The position will appeal to candidates who believe in high level customer service and value being part of a strong cohesive team. Add excellent work ethic and great communications skills and you will be a step closer to securing this position.
Customer Service key duties and responsibilities:
- Managing Inquiries – handling all types of customer inquiries
- Sales Leads – ability to generate service leads that can develop into new customers
- Assessing Customer Needs – striving to achieve customer satisfaction
- Problem-Solving – troubleshoot issues and investigate to build strong information portfolio for decision making
- Excellent Service – maintain high customer satisfaction through efficient and thorough responses always ensuring excellent service
Servicer Advisor key duties and responsibilities:
- Greet servicing customers for service enquiries and bookings
- Manage customers servicing process from beginning to end
- Responsible for ensuring your customers receive the highest customer service and ultimate customer satisfaction
In addition we also like to see:
- Excellent Time Management
- Experience in a computerised environment
- Experience in the Motor Industry is preferred but not essential
For further information or for a confidential discussion, please call Andrew Bing our Fixed Operations Manager on 02 66212599.
If this sounds like the opportunity you have been looking for, APPLY NOW!
If this sounds like the opportunity you have been looking for, APPLY NOW!